OPERATIONS · 14 SEP 2026 · 08:35
Prepaid Operations Command Center
Encrypted in transit & at rest
Immutable double-entry ledger
OAuth/OIDC · MFA · RBAC
Signed webhooks · Rate limited APIs
Active prepaid accounts
18,742
+284 this month
Top ups today
1,284
B$61,940
Value collected today
B$61,940
+6.8% vs avg.
Low balance accounts
1,106
5.9% of active
Payment success rate
97.8%
+0.4 pts
Meter data freshness
98.6%
within 6 hours
Unmatched meter records
23
8 new today
Open exceptions
41
12 high priority
Collections trend
Daily prepaid collections · B$ millions
Balance distribution
Active prepaid accounts
Mobile app46%
Web portal25%
Cashier18%
Bank11%
Open exception queue
Prioritized operational items
| Priority | Exception | Reference | Detail | Age |
|---|---|---|---|---|
| High | Unmatched meter record | HYD-2-000881 | New Providence | 6 min |
| Medium | Settlement variance | TXN-20260914-84591 | B$5.00 variance | 49 min |
| Medium | Stale meter data | HYD-2-629114 | 10h 33m stale | 1h |
| Review | Duplicate reading | HYD-2-550621 | Same cumulative value | 1h |
Meter-data health
Last 24 hours
2.81M
Reads
Reads
99.2%
Validated
Validated
8m
Avg latency
Avg latency
Recent alerts
Customer and system notifications
High usage detected
WSC-00128472 · 18% above 30-day average
Low balance notification delivered
WSC-00119002 · SMS + email
Payment webhook retry succeeded
TXN-20260914-84601
Platform safeguards
Current control posture
Payment gatewayOperational
Prepaid ledgerBalanced · 0 variance
Meter adapter23 unmatched records
Backup / DRLast verified 14 Sep · 02:00